Reference

mentoz4d Privacy Policy for Indonesia

Our Privacy Policy explains how mentoz4d handles the details connected to your account, phone verification, device access and wallet activity.

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PRIVACY SUPPORT PATH

Get Privacy Help Before Wallet Changes

A clear support path matters when your account record or wallet status needs attention. Start from the support contact route shown in your account area and include the phone number linked to your profile, the relevant transaction reference and the date of the event. We use those details to locate the correct record without asking you to send an unnecessary password.

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Access questions

Ask us to explain a login, phone verification or device record through the account support route. We will use the details you provide to locate the relevant Privacy Policy concern.

Wallet records

For DANA, OVO, GoPay or QRIS questions, send the payment reference and status shown in your account. This helps us separate a wallet record from unrelated account activity.

Data requests

Request access, correction or removal by contacting our support route with your account phone number. We may ask for a verification step before changing records connected to your profile.

RECORD HANDLING

How We Handle Your Account Records

We keep this Privacy Policy tied to actions you can recognise: account creation, phone verification, sign-in, wallet status and device sessions.

Account details

We may hold your phone number, verification result and account identifiers so we can connect sign-in activity with the correct profile. These fields also support requests to correct inaccurate account data.

Cookie controls

Cookies and similar browser storage can remember session choices and help us understand whether a login flow is working. You can manage browser permissions, though some account steps may then need repeating.

Device signals

A phone or desktop session may create records such as browser type, operating system, IP address and access time. We use these signals to identify unusual sign-ins and protect your account.

Wallet matching

When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we retain references and status data needed to match the action with your account history.

Retention choices

We retain information only while it supports the stated account, safety, payment-record or legal purpose. When that purpose ends, we delete, anonymise or securely restrict the record where appropriate.

Policy changes

If our data practices change, we update this Privacy Policy and identify the affected area. Check this page before using the account again, especially after a change involving cookies or wallet records.

Privacy Policy Questions From Indonesia

These answers address the account and payment questions we expect before you continue with mentoz4d. They explain how to reach us, what records may exist and which details help us process a request without exposing unrelated account data.

It covers account details, phone verification, device and browser signals, cookies, wallet references, support messages and retention. It explains why we use each category and how you can ask about your records.

Yes. The Privacy Policy covers references and status data connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account actions. We use these records to match activity with your account.

A sign-in may create records for your browser type, operating system, IP address, device session and access time. These details help us identify unusual account access on mobile or desktop.

Use the support contact route shown in your account area and ask for access to your data. Include your linked phone number, then complete any identity check needed to protect the account.

Yes. Contact support with the inaccurate field and the corrected value. We may request phone verification or another account check before changing information connected to your profile.

We keep wallet references and status details while they serve an account, payment-record, safety or legal purpose. After that purpose ends, we assess the record for deletion, anonymisation or restricted storage.

Read the current Privacy Policy on this page and use the account support route for clarification. Mention the section or wording that concerns you so we can answer the specific request.

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